Faculty Satisfaction in ALNs: A Dependent or Independent Variable?

The authors describe relationships among infrastructure, student outcomes, and faculty satisfaction at the University of Central Florida (UCF). The model focuses on a developmental process that progresses from courses with some Web presence to those that are driven by ALN. Faculty receive support for on-line teaching in the form of release time for training and development, upgraded hardware, and complete course development services. Students receive assistance in the form of orientation, around-the-clock help services, a Pegasus Connections CD-ROM, and a learning on-line Web site. The results of the impact evaluation at UCF indicate that faculty feel that their teaching is more flexible and that interaction increases in the ALN environment. On the other hand, they are concerned that on-line teaching may not fit into the academy culture. The authors argue that faculty satisfaction and student outcomes are strongly related and that their interaction is the most important outcome. Finally, the authors conclude that faculty satisfaction is both a dependent and independent variable that is nested within colleges, departments, and program areas.